Case Study: Purdue University achieves a more engaging new hire experience with SAP Preferred Success from SAP

Purdue University Facilitating an Insightful New Hire Experience to Boost Engagement and Retention

Purdue University, a major public research university, wanted to modernize its hiring and onboarding process to improve new employee satisfaction, productivity, and retention. Using SAP SuccessFactors HXM Suite and SAP Preferred Success services from SAP, the university aimed to turn onboarding from a transactional process into a year-long, engaging experience aligned with its culture and mission.

SAP helped Purdue University centralize training content, simplify onboarding, add step-by-step guidance and supervisor tracking, and launch mentoring and 90-day goal-setting programs. In an initial pilot, the university saw a 22% increase in retention and made 100% of training content centralized and accessible to stakeholders, demonstrating a measurable impact from SAP’s solution.

Purdue University

Cindy Moscrip

Senior Organizational Development Specialist