Case Study: Commonwealth of Pennsylvania achieves real-time expense reporting with SAP

Pioneering an era of digital governance with a modern data architecture

The Commonwealth of Pennsylvania, a large U.S. state government agency, needed better use of its data to improve accountability, transparency, and cost-efficiency amid shrinking budgets and rising service demands. It turned to SAP, using SAP Business Technology Platform (SAP BTP) and SAP Concur data to revamp real-time, management-focused analysis of employee expense reports.

SAP implemented custom data extracts and automated integration with SAP Integration Suite, SAP Datasphere, and SAP Analytics Cloud in just 100 days. The result was a sharp increase in monthly data consumption, fewer manual data pulls, and reporting that business owners called “10x better than ever,” with 4 million records processed in six months and stronger foundations for digital government adoption.

Commonwealth of Pennsylvania

Robyne Roberts Lyons

Chief Operating Officer