Case Study: Phoenix Global achieves real-time visibility and streamlined operations with SAP S/4HANA Cloud Public Edition

Phoenix Global Transforming operations to optimize processes and customer service

Phoenix Global, a global metals and mining services company, was struggling with fragmented systems, data silos, and slow, manual processes as it expanded across locations. To support its Data Connect initiative and improve visibility, consistent operations, and customer service, Phoenix Global turned to SAP, using GROW with SAP S/4HANA Cloud Public Edition.

SAP and its partner helped Phoenix Global implement a digital ecosystem with near real-time data, integrated equipment, and automated finance processes. The results included a 20–25% decrease in IT operating costs, an 80% reduction in process and tech debt, faster go-live at half the time and cost of competing solutions, and millions saved through standardized global processes.

Phoenix Global

Jeff Suellentrop

Chief Information & Technology, Officer