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Case Study: Petrobras Distribuidora improves IT management with SAP Focused Insights for SAP Solution Manager
A SAP Case Study
Petrobras Distribuidora: Improving IT Management with Focused Insights for SAP Solution Manager
Petrobras Distribuidora, an oil and gas company, needed to improve its IT management. The company sought to identify and resolve problems in its SAP software landscape faster, align its IT organization with corporate strategy, and improve technical monitoring. They turned to SAP for a solution using the vendor's Focused Insights for SAP Solution Manager and SAP MaxAttention services.
SAP implemented a solution that included creating dashboards for an overview of the IT landscape and integrating them with SAP Solution Manager functionality. The vendor helped define key performance indicators for core IT areas like performance and availability. This provided Petrobras Distribuidora with faster identification of technical issues, improved root cause analysis, and accelerated exception analysis, giving them better control over their productive systems.
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Petrobras Distribuidora
Marcus Vinicius de Oliveira Ribeiro
Production and Service Monitoring, IT