Case Study: Öffentliche Versicherung Braunschweig (ÖVB) accelerates digital transformation with SAP Services and Support

ÖVB Accelerating a Digital Transformation in Insurance with Industry-Specific Support

Öffentliche Versicherung Braunschweig (ÖVB), a German insurer, wanted to modernize its core business processes and customer experience by reducing custom code and improving digital workflows, including communications with the German Insurance Association. To support this transformation, ÖVB worked with SAP Services and Support and used SAP S/4HANA, SAP Business Technology Platform, and SAP Policy Management.

SAP helped ÖVB implement a standardized, industry-specific digital foundation with expert guidance, quality checks, and readiness support. As a result, ÖVB gained real-time insights and faster reporting, simplified its system landscape, reduced IT complexity, and cut the time needed for daily and quarterly core-system updates by 50%, while also achieving a fast go-live with SAP.

Öffentliche Versicherung Braunschweig (ÖVB)

Olaf Garsztka

Head of IT Komposit