SAP
1923 Case Studies
A SAP Case Study
UTAC Holdings, a high-tech semiconductor assembly and testing company, faced a critical challenge when a faulty costing system prevented it from closing its month-end inventory balances, threatening to disrupt its financial operations and service delivery. To address this, they turned to SAP for support, specifically utilizing the SAP Enterprise Support services.
SAP provided proactive, 24x7 support to swiftly resolve the issue, rectifying the faulty process that was causing the problem. This intervention dramatically cut the time required for costing and inventory valuation from 22 hours down to just 5 hours, saving 17 hours. The results included a faster month-end financial close, a 20% improvement in productivity for the finance team, and minimal business disruption, allowing UTAC to continue delivering world-class service.
Grace Santos
Senior Manager of Corporate IT