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Case Study: Shakedeal achieves real-time invoice visibility and improved customer experience with SAP Business Network
A SAP Case Study
OP Commerce Online on the value of SAP Business Network
Shakedeal, an online B2B sales and aggregator company with 200+ employees, needed better visibility into invoice and payment status and a simpler way to manage customer follow-up. Using SAP Business Network, the company wanted a more efficient document submission process and easier support for payment-related queries.
SAP implemented SAP Business Network for Shakedeal, giving the team real-time visibility into invoice status after submission and reducing the need to constantly contact customers about payments. The solution also made document submission and support interactions effortless, improving customer experience and delivering a user-friendly, efficient process.
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Shakedeal
Bishwajit Saha
Sales Executive