Case Study: National Bureau for Revenue achieves taxation efficiency and digital innovation with SAP

National Bureau for Revenue Driving Taxation Efficiency, Transparency, and Innovation in Bahrain

The National Bureau for Revenue in Bahrain, the country’s taxation authority, needed to modernize its VAT revenues system and replace paper-based, manual processes with a secure, integrated digital platform. It turned to SAP, with implementation support from Invenio Business Solutions, using SAP S/4HANA and SAP Tax and Revenue Management for Public Sector to support registration, filing, refunds, payments, and collections.

SAP helped the National Bureau for Revenue deploy a single cloud-based platform across seven departments, fully digitizing VAT collection and standardizing tax processes and communications. The results included 100% elimination of manual and paper processes, a refund process reduced from 45 days to 1 day, and more than US$600 million in total tax revenue received in 2020, while also preparing the bureau to scale to 100,000 taxpayers.

National Bureau for Revenue

Adel Alqallaf

Director Tax Information