Case Study: Alter Domus achieves higher employee engagement and compliance with SAP SuccessFactors

MyAcademy Transforming learning at Alter Domus with SAP SuccessFactors & BLEND LXP

Alter Domus, a global financial services firm with 4,800+ employees, faced rapid M&A-driven growth that left its learning landscape fragmented across three LMS platforms. This created inefficiencies, compliance risks, and limited visibility into career paths, while employee satisfaction around career progression lagged. To address this, Alter Domus worked with SAP SuccessFactors and BLEND LXP to create a unified learning experience called MyAcademy.

SAP helped implement an AI-driven learning platform that consolidated the three systems into one scalable ecosystem with personalized learning paths, compliance tracking, and career mapping. The results were strong: training hours per employee rose from 9.11 to 23.96, internal promotions increased by 12%, compliance training reached 100%, and eNPS improved from +8 to +26. The platform also supported 150,000+ learning hours in its first year and helped Alter Domus scale learning across 37 offices worldwide.

Alter Domus

Marcelo Borges

Director, Head of Organizational Effectiveness