Case Study: Dexco avoids heavy financial loss with SAP Mission Control Center

Moving to the cloud with the help of SAP Mission Control Center

Dexco, a São Paulo-based retail company with more than 10,000 employees, faced a challenge during its transition to the cloud: customer-perceived system misbehaviors were disrupting material movement across warehouses and threatened a significant financial loss. Dexco turned to SAP Mission Control Center, part of SAP Enterprise Support services, for help.

SAP’s Mission Control Center team and front office worked with support teams and cloud operations experts to analyze technical evidence, identify the root causes, and resolve the issues affecting warehouse operations. As a result, Dexco avoided a heavy financial loss and gained confidence in its cloud transition, with SAP delivering exceptional support throughout the process.

Dexco

Renato Queiroz Dantas

IT Architect