Case Study: Aramex achieves faster HR decision-making with SAP SuccessFactors

Moving to a Modern HR Approach that Enables Long-Term Growth

Aramex, a global express mail and delivery company, faced the challenge of managing its HR processes for over 18,000 employees across diverse countries and cultures. Their goal was to reduce administrative complexity and modernize their approach to empower workers and adapt quickly to market changes. To address this, they partnered with vendor SAP to implement the SAP SuccessFactors Employee Central and Performance & Goals solutions.

The SAP solution provided flexible, mobile-first HR processes tailored to Aramex's specific cultural needs. This enabled real-time people decisions and a continuous performance management model. The results included significant time savings on HR administration, a successful rollout of the new performance system, and 100% of global staff gaining access via the mobile app. This led to greater employee engagement, productivity, and faster identification of high performers.

Aramex

Sadek El-Assaad

Chief HR Officer