Case Study: Delaware Consulting boosts HR efficiency and employee engagement with SAP SuccessFactors

Maintaining a Family Culture with SAP SuccessFactors Solutions

delaware International, a professional services consulting firm, sought to maintain its unique "family culture" and core values amidst rapid growth. Its outdated, spreadsheet-based HR processes were time-consuming and lacked a unified view of employee data, making it difficult to keep its 1,700 employees motivated and aligned with company goals. To address this, delaware turned to vendor SAP for a solution, implementing SAP SuccessFactors solutions.

By deploying SAP SuccessFactors Employee Central, Performance & Goals, and Learning solutions, SAP provided a single, cloud-based platform for all HR data and processes. This integration delivered a clear overview of the workforce, enabled continuous performance feedback, and allowed for more effective training planning. The results included a 12% reduction in time spent on HR administration, a 5% decrease in training cancellation costs, and a more motivated, engaged workforce that was better equipped to serve clients.

Delaware Consulting

Ann Hendrix

HR Manager