Case Study: APEX achieves digital growth and 100% customer renewal with SAP Hybris and SAP ERP

Leading Customers Through Digital Transformation with SAP Hybris Solutions and SAP ERP

apex s.r.l., a professional services consulting company, faced the challenge of guiding its own digital transformation while maintaining its traditional application support business. The company also sought to establish itself as a recognized competence center for ERP, CRM, and digital marketing in northwestern Italy. To address this, apex partnered with vendor SAP and implemented the SAP Hybris Cloud for Customer and SAP Hybris Marketing solutions, alongside SAP ERP.

By implementing the SAP solutions, apex was able to build an award-winning practice and utilize rapid-deployment solutions for its customers. The partnership with SAP had a significant measurable impact: the company doubled its turnover and headcount within the first year and achieved a 100% customer renewal rate. Furthermore, apex expected to increase its customer base by 25% in 2017.

APEX

Sergio Leoni

CEO