SAP
1923 Case Studies
Case Study: KT Corporation achieves greater IT resilience and future-ready innovation with SAP
A SAP Case Study
KT Corporation teams up with SAP to drive digital transformation and long-term innovation
KT Corporation, South Korea’s leading telecommunications provider, wanted to regain full control of its IT landscape after two years with a third-party provider left it with limited access to SAP innovation, outdated updates, operational inefficiencies, and an unclear roadmap for digital transformation. To ensure business continuity, resilience, and future-ready growth, KT turned to SAP Support and SAP ECC 6.0.5.
SAP reinstated support and provided proactive monitoring, expert guidance, SAP Readiness Check, and Signavio Process Insights to optimize KT’s systems and clarify its upgrade path. As a result, KT regained control of its SAP landscape, reduced inefficiencies, improved system resilience, and positioned itself for future cloud and AI adoption with a clearer long-term technology roadmap.
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KT Corporation
Yoon Jeongsub
Deputy Head of Management Platform