Case Study: Zalando achieves faster, more intuitive SAP operations with SAP Solution Manager and SAP Fiori

IT in Vogue Driving Innovation in Collaboration with SAP

Zalando, a major European online fashion retailer, faced challenges in identifying optimization potential within its SAP landscape and wanted to replace its dated user interfaces with a modern user experience. To address this, they collaborated closely with the vendor, SAP, and implemented solutions including SAP Solution Manager and SAP Fiori.

By working with SAP experts, Zalando quickly implemented new design and configuration processes. The resulting SAP Fiori apps provided intuitive, user-friendly interfaces that eliminated the need for training. The solution delivered significant results, including 80% faster run times, a 50% reduction in day-to-day administrative effort, and lower costs from in-house system monitoring, leading to higher in-house acceptance of SAP products.

Zalando

Tom Danner

SAP Administrator