Case Study: petZEBA achieves greater efficiency and inventory accuracy with SAP Business ByDesign

Improving Efficiency to Support Growth with SAP Business ByDesign

petZEBA, a family-run Swiss retailer of animal food and supplies, needed to improve its operational efficiency to support its plans for expansion throughout Europe. Their specific challenges included streamlining administrative processes, better integrating their online store with inventory and logistics, and improving customer relationship management. To address these challenges, they chose to implement the SAP Business ByDesign solution from vendor SAP.

Working with SAP partner AGILITA, the SAP Business ByDesign solution was deployed in just four months. The cloud-based platform integrated and streamlined over 35 business processes. The implementation provided mobile data-capture devices for warehouse staff, giving them 24x7 access to real-time stock information. As a result, SAP helped petZEBA boost operational efficiency, significantly reduce inventory errors, and gain greater insight into customer buying habits to support future growth.

petZEBA

Kilian Zemp

Managing Director