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Case Study: Ziel Home Furnishing Technology Co. Ltd. resolves critical supply chain issues with SAP Enterprise Support services
A SAP Case Study
How Ziel Home Furnishing Technology Co. Ltd. is reaping the benefits of the professionalism and expertise of the Technical Support team at SAP
Ziel Home Furnishing Technology Co. Ltd., an industrial manufacturing company in Zhengzhou, China, faced critical supply chain IT issues affecting its operations. The company relied on SAP Enterprise Support services to help its team address these challenges and keep its home furnishings, pet supplies, and warehousing business running smoothly.
SAP’s Technical Support team responded quickly with professional, expert assistance, helping Ziel resolve the critical issues efficiently. The outcome was a fast and effective fix that impressed the customer, with the support setting a benchmark for Ziel’s team and demonstrating strong technical capability and customer focus.
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Ziel Home Furnishing Technology Co. Ltd.
Xiaoyan Song
IT Senior Supply Chain Service Manager