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Case Study: Infineon Technologies resolves SAP S/4HANA tax reporting issues with SAP Enterprise Support
A SAP Case Study
How the technical support team from SAP Enterprise Support helped Infineon Technologies resolve a tax-item management issue
Infineon Technologies AG, a global industrial manufacturing company, faced difficulties with the tax item management function after upgrading to the 2023 release of SAP S/4HANA. The challenge affected its finance and accounting operations, and the company turned to SAP Enterprise Support for help.
SAP Enterprise Support provided detailed notes and manual instructions that helped Infineon resolve the issue and successfully run the report. As a result, the company restored the tax item process in SAP S/4HANA 2023, enabling its finance team to continue operations smoothly.
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Infineon Technologies
Dea Dimayuga
IT Manager and Finance Accounting Lead