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Case Study: Taiwan Auto-Design resolves integration challenges with SAP Real-Time Support
A SAP Case Study
How the team from Technical Support was able to help Taiwan Auto-Design resolve challenges using the Real-Time Support approach
Taiwan Auto-Design, a high-tech company in New Taipei City, Taiwan, needed help resolving integration challenges ahead of an upcoming customer demo. The team turned to SAP and its Real-Time Support service, part of SAP Enterprise Support services, for assistance.
SAP’s Technical Support team provided prompt guidance and expertise to address the integration issues and help ensure the demo would succeed. According to Taiwan Auto-Design, the support was invaluable, delivering a fast resolution and measurable impact by helping secure a successful customer demonstration.
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Taiwan Auto-Design
Jessy Chen
Technical Consultant