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Case Study: CP Wave achieves fast, proactive support with SAP Customer Checkout and SAP Enterprise Support
A SAP Case Study
How the SAP Enterprise Support advisory team for SAP Customer Checkout helped CP Wave solve its issue with a direct call
CP Wave GmbH, an IT services and consulting company in Hamburg, Germany, needed fast, effective help to resolve issues with its checkout setup. The company used SAP Customer Checkout and SAP Enterprise Support, and wanted a more responsive support experience.
SAP’s Enterprise Support advisory team provided quick, proactive assistance for SAP Customer Checkout, including a direct call that solved the issue promptly. The result was efficient problem resolution and highly valued support, with CP Wave reporting that SAP’s help was fast, helpful, and “the best support.”
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CP Wave
Eric Husmann
Software Consultant, Customer Support Manager and Developer