Case Study: Whirlpool achieves millions in savings and a 7% reduction in manual receives with SAP Services and Support

How support from SAP helped Whirlpool save millions, strengthen relationships, and boost user satisfaction

Whirlpool Corporation, a major industrial manufacturer of kitchen and laundry appliances, was looking to improve inbound logistics processes and supplier coordination. Working with SAP Services and Support, Whirlpool turned to SAP Ariba solutions to address training, education, and operational inefficiencies across its plants and supplier network.

SAP helped Whirlpool refresh supplier training and educate plant personnel, leading to a 7% reduction in manual receives. The results saved Whirlpool millions, improved supplier relationships, and increased user satisfaction, according to Whirlpool.

Whirlpool

Andre Moreira

Business Relationship Manager