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Case Study: Southern Sun achieves fast, expert support with SAP Enterprise Support services
A SAP Case Study
How Southern Sun tapped SAP Enterprise Support services and the expertise of the Technical Support team to troubleshoot issues
Southern Sun, a large hospitality and travel company in Sandton, South Africa, needed help resolving an issue affecting its SAP Business Warehouse environment. The challenge required quick technical support and coordinated troubleshooting across the relevant teams.
SAP provided SAP Enterprise Support services, with technical support guiding Southern Sun through a screenshare-based investigation and resolution process. The response was fast, knowledgeable, and effective, helping quickly address the case and leaving Southern Sun very satisfied with the support received.
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Southern Sun
Naren Gokal
SAP Business Warehouse Consultant