SAP
1923 Case Studies
Case Study: Sleemon achieves a cleared 300-million-message backlog with SAP Expert Chat
A SAP Case Study
How Sleemon was able to clear its message backlog with help from the Expert Chat service
Sleemon (Xilinmen Furniture Co. Ltd.), a large furniture and home furnishings manufacturer in Shaoxing, China, faced a serious systems challenge with a backlog of more than 300 million messages that had accumulated over the years and consumed around 4 TB of space. The company turned to SAP’s Expert Chat service for hands-on help to resolve the issue.
SAP provided prompt support through Expert Chat, with direct collaboration across technical and development teams and follow-up meetings via Microsoft Teams. As a result, a solution was quickly delivered and the backlog was cleared, freeing up storage and restoring system efficiency.
Open case study document...
Sleemon
Songbiao Lao
IT Department Manager