Case Study: Serrala achieves unified global financial processes with SAP S/4HANA Public Cloud

How Serrala is redefining financial processes across borders, through SAP technology-driven solutions

Serrala, a Germany-based financial and payments software company, needed to align business processes across 10 countries, especially Germany, the US, and Canada. The company sought to simplify finance, sales, procurement, professional services, and subscription billing while improving automation, reporting, compliance, and integration across systems. To support this transformation, Serrala worked with SAP S/4HANA Public Cloud and related SAP technologies.

SAP implemented a greenfield SAP S/4HANA Public Cloud transformation with SAP BTP, SAP Subscription Billing, SAP Concur, SAP SuccessFactors, and SAP Document and Reporting Compliance to create a unified lead-to-revenue process. The project went live in 10 months across 10 countries, cut implementation time by 50%, and delivered real-time reporting, stronger compliance, faster cycle times, and reduced manual work and IT costs.

Serrala

Nino Buchholz Serrala

Director Application Management