Case Study: HCLTech streamlines operations and delivery at scale with SAP Cloud ALM

How SAP Cloud ALM solution plays a pivotal role in the tools chain of HCLTech

HCLTech, a large cross-industry IT services and consulting company based in Noida, India, needed a scalable way to support its “factory” model for delivering projects and managing operations. The company turned to SAP Cloud ALM to help embed project management, change management, monitoring, modernization, collaboration, and security into its delivery process.

SAP implemented SAP Cloud ALM as a key part of HCLTech’s tools chain, supporting both customer delivery and HCLTech’s own internal operations. The result was a more integrated and scalable approach to building, moving, and running services, with SAP Cloud ALM central to HCLTech’s continuous integration and delivery workflows and operational management.

HCLTech

Trijoy Saikia

SAP Practice Global Director and Factory Services Leader