Case Study: San Jose Sharks achieve greater HR agility and employee experience with SAP SuccessFactors

How San Jose Sharks are able to leverage a single source of truth to make more-informed decisions around talent management and planning using SAP SuccessFactors HXM Suite

San Jose Sharks, managed by Sharks Sports & Entertainment, needed to stabilize its workforce and create a more engaging employee experience after the global health crisis. The organization was dealing with multiple disconnected HR systems, manual spreadsheet-based processes, and poor data governance, so it turned to SAP SuccessFactors HXM Suite to transform HR and talent management in the cloud.

SAP implemented a single source of truth for employee and talent data, automated HR processes, and streamlined payroll and compliance tasks. As a result, the San Jose Sharks reduced onboarding processing time by 33%, maintained a 94% full-time employee staffing ratio during COVID-19, and improved decision-making, performance evaluations, and overall organizational agility.

San Jose Sharks

Cassie McBride

SVP, General Counsel