Case Study: NTT DATA achieves fast resolution of a critical tax-declaration issue with SAP Technical Support

How NTT DATA Business Solutions was able to resolve its issue thanks to expert guidance from SAP

NTT DATA Business Solutions Private Limited, a professional services firm in Mumbai with more than 10,000 employees, encountered a critical tax-declaration error while using SAP Business One. The issue created a deadline risk, and the company turned to SAP Technical Support for help.

SAP’s Technical Support team responded quickly, resolved the tax-declaration problem, and provided clear guidance to prevent further complications. The result was that NTT DATA met its deadline without additional issues, demonstrating the value of SAP’s prompt expertise and support.

NTT DATA

Hitesh Parsawala

Senior Platinum Consultant