Case Study: Nederlandse Spoorwegen achieves a single source of truth with SAP S/4HANA

How NS has laid a foundation for further innovation using SAP S/4HANA

Nederlandse Spoorwegen (NS), the largest public transport operator in the Netherlands, was struggling with a fragmented ERP landscape across its divisions, which limited agility, efficiency, and access to reliable real-time data. The company wanted to consolidate financial and logistics administration into a unified IT environment and create a single source of truth. SAP S/4HANA was the chosen platform.

SAP helped Nederlandse Spoorwegen migrate to a unified SAP S/4HANA environment as part of its “Unite” initiative, standardizing processes and laying the foundation for further innovation. The results included a 10% decrease in IT spend within the finance unit, a 20% improvement in financial FTE efficiency, and a 5% reduction in finance cost, along with better reporting, more user-friendly access to information, and more predictable IT costs.

Nederlandse Spoorwegen

Stan Jilesen

Unite Program Manager