Case Study: Mphasis gains SAP SuccessFactors expertise and faster cloud HR deployment with SAP Enterprise Support

How Does Expert Guidance from One Partner to Another Help Both Ensure Customers Get the HR Technology They Need

Mphasis, a high-tech IT solutions provider, faced the challenge of increasing its internal knowledge of SAP SuccessFactors solutions to better support its own customers who were moving their HR systems to the cloud. As an existing SAP partner, they needed the expertise to recommend and implement the best cloud-based HR technology.

SAP provided expert guidance and training through its SAP Enterprise Support services, specifically leveraging the SAP Enterprise Support Advisory Council and Academy program. This included workshops on integration architecture for various deployment scenarios. The solution gave Mphasis a clear understanding of requirements and options, enabling them to better position the software for customers. The measurable impact included saving five days of training time and reducing the time to understand deployment options by 50%.

Mphasis

Balasubramaniam V

SVP and Chief Delivery Officer – DXC and HP Business Unit