Case Study: Aristocrat achieves enterprise-wide continuous process improvement with SAP Signavio Process Transformation Suite

How Does Continuous Process Improvement Level Up a Leading Gaming Business

Aristocrat Leisure Limited, a global entertainment and gaming company, wanted to strengthen business process management and establish consistent process ownership and performance metrics across its varied business units. With process maturity differing widely across the organization, Aristocrat turned to SAP and the SAP Signavio Process Transformation Suite to help accelerate enterprise-wide continuous process improvement.

SAP implemented SAP Signavio Process Manager, Process Governance, Process Collaboration Hub, and Process Intelligence to embed BPM practices into high-visibility projects and drive adoption across the business. The results included stronger compliance, an affirmative external audit rating, 10% cost savings on external spend, 45% lower technical services parts processing costs, and a 0.13% reduction in avoidable revenue loss, helping Aristocrat recover millions in potential losses.

Aristocrat

Phil von Behr

Global Transformation, Senior Vice President