Case Study: Sebang streamlines logistics and boosts customer service with SAP S/4HANA

How Do 23 Logistics Companies Act as One to Deliver Cargo – and Satisfaction – to Their Customers

Sebang, a logistics and shipping company, faced the challenge of managing operations across its 23 subsidiary companies. They needed to eliminate disconnects between their SAP systems and various third-party logistics and ERP solutions to reduce IT complexity and better align their organization. To address this, they turned to vendor SAP for a solution.

By implementing SAP S/4HANA and utilizing SAP MaxAttention services, the vendor provided Sebang with an integrated platform. This solution connected internal processes, enabling the company to present a united front to customers. The results included improved operational efficiency, enhanced customer management and service, and a stronger foundation for product innovation and global competitiveness.

Sebang

Sang Woong Lee

CEO