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Case Study: Crayola achieves seamless project progress with SAP Expert Chat
A SAP Case Study
How Crayola was able to move its project forward seamlessly using the Expert Chat service
Crayola LLC, a global maker of art supplies, craft kits, toys, and educational resources, needed help moving a project forward and turned to SAP Technical Support for assistance. The company used SAP’s Expert Chat service to get expert guidance and resolve issues affecting progress.
SAP provided consistent support through Expert Chat, follow-up calls, and virtual meetings, with consultant SasiKumar helping Crayola advance the project smoothly. Crayola credited SAP’s proactive, knowledgeable support for enabling seamless progress and delivering exceptional service throughout the engagement.
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Crayola
Nicolas Khoury
Functional Team Lead