SAP
1923 Case Studies
A SAP Case Study
Navien, the South Korea-based industrial manufacturing company behind eco-friendly boilers, ventilation products, and smart-home systems, needed to improve supplier management, transparency, and operational efficiency to support global growth. Its aging procurement setup limited two-way collaboration and made it difficult to track strategic purchasing projects and timelines, so Navien turned to SAP and the SAP Ariba Source-to-Contract Suite.
SAP implemented SAP Ariba Sourcing, SAP Ariba Contracts, and SAP Ariba Supplier Lifecycle and Performance to standardize procurement across affiliated companies while keeping processes flexible and scalable. As a result, Navien improved productivity through a digital source-to-contract process, shortened cycle times, enabled better supplier collaboration and self-service updates, and strengthened strategic purchasing from supplier evaluation through contract management. The solution also supported global supplier discovery and transparent partner selection, helping Navien create smooth procurement processes across 5 entities.