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Case Study: Elitesland achieves greater customer success and faster SAP S/4HANA Cloud implementation with SAP Services and Support
A SAP Case Study
How Can Gaining Expertise in IT Innovations Help Lead Business and Customer Success
Shanghai Elitesland Software System Co. Ltd. is a Chinese software company that helps customers use IT to innovate and improve operations. As a longtime SAP partner, Elitesland needed deeper expertise in SAP offerings and expert support to optimize an ongoing SAP S/4HANA Cloud, private edition implementation while keeping up with new software developments and better meeting customer needs.
SAP Services and Support provided partner coaching, configuration and implementation guidance, project management help, and on-demand problem-solving sessions. As a result, Elitesland improved its ability to deliver high-quality services, gained a stronger understanding of SAP solutions, kept projects on schedule, and reduced implementation risk by 30% while increasing business process efficiency.
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Elitesland
Wenwu Zhu
Technical Manager