Case Study: Aramark achieves a smoother, scalable POS experience with SAP Customer Checkout

How can future-oriented point-of-sale technology deliver exceptional customer experiences

Aramark Germany, a leading global full-service caterer serving sports, leisure, and entertainment venues, needed a future-oriented and scalable point-of-sale system that could integrate with its existing catering and IT landscape. The company wanted SAP Customer Checkout to handle high transaction volumes, improve POS processes, and support a more seamless guest experience across stadiums, arenas, and exhibition centers.

SAP, together with implementation partner net.print, deployed SAP Customer Checkout as a stable, web-based and flexible POS solution tailored to each venue. The result was smoother checkout, faster and more efficient transactions, better gift card handling, easier back-office management, and greater transparency in sales and financial data. The system is now used at more than 10 locations in Germany with over 1,000 POS applications.

Aramark

Lutz Spahr

Chief Financial Officer