Case Study: s.Oliver achieves standardized global retail operations with SAP S/4HANA Cloud, private edition

How Can Fit-to-Standard ERP Aid Creativity, Flexibility, and Innovation in a Growing Retail Landscape

s.Oliver, the international fashion retailer, needed to harmonize a highly customized IT landscape across multiple countries and business lines. Its legacy SAP ERP and SAP Customer Activity Repository environments created complex sales data handling and multiple logistics variants, making it harder to support retail, e-commerce, wholesale, franchise, and concession operations efficiently.

SAP implemented SAP S/4HANA Cloud, private edition, along with SAP Services and Support, SAP Activate, and standard content activation services in a fit-to-standard approach. The result was a standardized, scalable system landscape that is easier to upgrade, reduces unnecessary processes, and improves efficiency, while better supporting international growth and digitalization; the transformation was delivered through a two-month explore phase, a 14.5-month realize phase, and six weeks of hypercare.

s.Oliver

Thomas Herbert

Director s.O. Technology