Case Study: All for One Group achieves a harmonized customer portal and simpler user experience with SAP Fiori UX

How Can a Great User Experience Support Frictionless Business to Help Customers Thrive

All for One Group SE, a professional services and technology consulting firm, needed a more user-friendly way to serve customers and support remote work across a fragmented IT landscape. Its older portal and multiple logins made it difficult for employees, consultants, partners, and customers to access services smoothly, so the company turned to SAP and SAP Fiori UX.

SAP implemented SAP Fiori UX to create a harmonized, intuitive customer portal with single sign-on and secure integration across systems and devices. The result was a better experience for 5,500 customers, simplified access across multiple back-end systems, improved mobile and remote-work security, and lower costs by eliminating outdated enterprise portal software; SAP also helped deliver a unified UX for 1,800 employees and 500 partners.

All for One Group

Lars Woll

Senior Director of Development