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Case Study: Barnes & Noble Education improves student success with SAP Commerce Cloud and Real-Time Support
A SAP Case Study
How Barnes & Noble Education is innovating to provide best-in-class service to students with the help of the Real-Time Support approach from SAP
Barnes & Noble Education, a leader in academic and retail solutions, needed to strengthen its ability to support student success with best-in-class services. The company turned to SAP, using SAP Commerce Cloud and Real-Time Support to help meet this challenge.
With SAP, Barnes & Noble Education gained a faster pace of innovation and responsive support that better enabled its service goals. The solution improved its ability to deliver student-focused experiences, and SAP’s Real-Time Support was highlighted as a key benefit.
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Barnes & Noble Education
Stephen Culver
SVP & Chief Information Officer