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Case Study: APP Group restores operations and strengthens trust with SAP Enterprise Support
A SAP Case Study
How APP Group was able to get up and running again with help from SAP Enterprise Support
APP Group, a Jakarta-based mill products company with more than 33,000 employees, faced a disruption in its transportation management system and needed expert help to get operations back on track. The company relied on SAP Enterprise Support offerings to address the issue.
SAP’s Technical Support team quickly delivered a clear solution, restored the system, and put post-monitoring and evaluation in place. The support helped APP Group resume running again and strengthened its trust in SAP.
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APP Group
Fransiskus Xaverius
Manager, Transportation Management System