Case Study: University of San Francisco achieves exceptional support and lasting SAP Concur expertise with SAP Enterprise Support

How a team from SAP Concur solutions helped the University of San Francisco to resolve its challenge while empowering them with knowledge for the future

University of San Francisco, a higher education and research institution with more than 5,000 employees, needed help resolving an immediate challenge related to SAP Concur solutions. The team engaged with SAP, using SAP Enterprise Support, and received prompt, hands-on assistance from the support team.

SAP’s support team at SAP responded quickly, met with the customer, and turned the issue into a learning opportunity. As a result, University of San Francisco resolved the challenge and gained the knowledge to handle similar situations independently in the future, benefiting from SAP’s proactive service and guidance.

University of San Francisco

Kathy Seronio

Senior Disbursement Analyst