Case Study: Hirslanden achieves improved patient care and process efficiency with SAP Signavio

Hirslanden Improving Patient Well-Being Through Business Process Transformation

Hirslanden, a leading Swiss private hospital group, needed to reduce costs without compromising patient care while navigating complex regulations, manual processes, and disconnected care records. To support its healthcare operations, Hirslanden turned to SAP Signavio solutions, including SAP Signavio Process Manager and SAP Signavio Process Collaboration Hub, to modernize and standardize its business processes.

SAP helped Hirslanden centralize process information, improve collaboration and knowledge sharing, and gain better visibility into patient care and process performance. The result was standardized internal processes across more than 500,000 nursing days, faster change implementation, and the ability to simulate clinical pathways with zero risk, helping Hirslanden improve efficiency and prepare for future healthcare challenges.

Hirslanden

Maja Kesten

Head of Process Management