Case Study: Phoenix Global achieves faster insights and lower costs with SAP

GROWING from unprecedented challenges to adoption with speed and innovation

Phoenix Global, a mining and metals services leader, faced fragmented legacy systems, inconsistent plant processes, slow manual workflows, and limited visibility after rapid growth and a 2022 bankruptcy. Working with SAP, the company set out to modernize operations and speed the move from data to insights, using GROW with SAP, SAP S/4HANA Cloud Public Edition, SAP Enterprise Asset Management, SAP Business AI, and SAP HANA Cloud.

SAP implemented a digital foundation that standardized processes, enabled real-time visibility, and supported activity-based management across finance, supply chain, asset management, and other functions. The results included a 20–25% decrease in IT operating costs, 80% reduction in process and tech debt, 10x faster equipment maintenance, more than 40% safety improvement, and double-digit reductions in inventory, downtime, and costs.

Phoenix Global

Jeff Suellentrop

Chief Information & Technology, Officer