Case Study: City of Buenos Aires prevents flooding and improves city services with SAP solutions

Gobierno de la Ciudad Autónoma de Buenos Aires: Staying Dry with Help from SAP Solutions

The City of Buenos Aires, a major public sector organization, faced significant challenges with annual flooding due to torrential rains and an aging infrastructure. The city needed to manage over 700,000 public assets, prevent property damage and loss of life, and improve its response to service requests. To address this, they turned to vendor SAP for a solution.

SAP implemented a solution utilizing the SAP HANA platform to analyze real-time sensor data from storm drains and weather reports, while the SAP Mobile Platform was used to monitor maintenance tasks and contractor performance. This allowed the city to keep its 30,000 storm drains clear and achieve an 80% response rate to infrastructure issues. The measurable impact was profound: after implementation, the city experienced zero floods despite three days of torrential rain, resolving over 280,000 complaints annually and greatly improving public safety.

City of Buenos Aires

Rodrigo Silvosa

General Director of Control Management for the Environment and Public Spaces Ministry sector