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Case Study: Cisco achieves exceptional SAP Concur support and efficient issue resolution with SAP
A SAP Case Study
Gaining travel system support that goes the extra mile with SAP Enterprise Support services
Cisco Systems Inc., a global high-tech company in networking, wireless, security, and unified communications, needed reliable support for its travel services operations. Cisco worked with SAP, using SAP Concur and SAP Enterprise Support services to help a travel system administrator manage requests and issues effectively.
SAP provided responsive, knowledgeable support engineers who listened carefully, resolved problems efficiently, and went the extra mile for Cisco’s SAP Concur environment. The result was consistently exceptional service and greater confidence in handling travel system administration requests, with Cisco highlighting SAP’s product expertise and patient support as a clear benefit.
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Cisco
Vishnuvardhan Nagaluru
Concur Support—Travel Services