Case Study: Foodstuffs South Island Ltd streamlines vendor promotions with SAP Build Work Zone

Foodstuffs South Island Optimizing Vendor Retail Offer Interactions with Direct Access to Promotion Tools

Foodstuffs South Island Ltd, a New Zealand grocery retail cooperative, needed to replace an aging custom promotion tool that relied on spreadsheets, email, and VPN-based access for external vendors. The manual process made it difficult to manage retail offers efficiently and slowed communication with suppliers. SAP provided the solution, using SAP Promotion Management and SAP Build Work Zone on SAP Business Technology Platform to give vendors direct, secure access to promotion tools.

With SAP, Foodstuffs South Island Ltd centralized vendor access so suppliers could upload deals, submit funding applications, and view promotion confirmations without heavy internal administration. The result was better communication, fewer manual processes, and faster planning and management for the internal team, with more than 100,000 offers processed each month. Over 900 vendors were enrolled and 50–100 logged on daily, showing strong adoption and measurable efficiency gains.

Foodstuffs South Island Ltd

Justin Waddell

Head of Category and Promotions