Case Study: Eland World speeds operations and improves system performance with SAP Enterprise Support

Eland World: Speeding Operations with SAP® Enterprise Support

Eland World, a South Korean retailer specializing in clothing and accessories, faced challenges with system performance and the reliability of its business processes. To master these issues, the company engaged with SAP and utilized SAP® Enterprise Support services and value maps for expert guidance.

With assistance from SAP consultants, a root cause analysis was performed which led to recommendations that improved system performance and accelerated database response. The solution implemented through SAP Enterprise Support resulted in a 30% increase in sales productivity, a 40% increase in warehouse productivity, and reporting that was 30% faster.

Eland World

Yong Bum Lee

IT Manager