Case Study: MC Group improves system security and reporting with SAP Enterprise Support services

Creating Business Value with SAP Enterprise Support Services

MC Group, a major retail company in Thailand, faced challenges optimizing its small IT team, improving the security and compliance of its business systems, and boosting overall efficiency. To address this, the company turned to SAP and engaged with its SAP Enterprise Support services for its SAP ERP and SAP Extended Warehouse Management applications.

SAP provided a dedicated advisory team that executed a tailored support plan, offering remote optimization services for security and business processes. This resulted in a 30% increase in system security and financial reporting that was 60% faster. The solution delivered by SAP also provided an enhanced user experience and greater operational efficiency for the retailer.

MC Group

Ingo Dettmar

Head of IT Operation