Case Study: Convergent IS achieves faster growth and streamlined operations with SAP S/4HANA

Convergent: Supporting 200% Growth with SAP S/4HANA

Convergent IS, a professional services firm headquartered in Calgary, was challenged by its rapid 200% annual growth, which introduced complexities from international expansion and foreign exchange risk. Their existing small-scale solutions were inadequate, and they needed a robust system to support new business lines and manage key processes like financial close and invoicing. To address this, they turned to vendor SAP for a solution.

SAP implemented SAP S/4HANA and the SAP Fiori user experience, providing a single source of truth and real-time processing capabilities. They also utilized the Build tool to enhance application development and user collaboration. This SAP solution delivered significant results, including a 48% reduction in days sales outstanding, cutting the average time to invoice from 8 days to 2, and a 50% reduction in application change requests. The project also improved sales order processing productivity by 20% and provided the sales team with critical new insights.

Convergent IS

Shaun Syvertsen

Managing Partner