Case Study: CONA Services improves data quality and bottler operations with SAP Master Data Governance

CONA Services Coke One North America Helps Bottlers Grow Revenue and Manage Costs with SAP Software

CONA Services LLC, a company formed by major Coca-Cola bottlers in North America, faced the challenge of fragmented data and processes across bottlers, which hindered efficiency and collaboration. Their goal was to standardize operations and enable digital innovation. To address this, they partnered with vendor SAP and utilized its software, including SAP Master Data Governance, to establish a strong data governance foundation.

The solution implemented by SAP centralized master data management, creating a single source of truth and eliminating bottlenecks that delayed access to customer data. This improved data quality and availability enabled better analytics, streamlined supply chain and procurement processes, and enhanced customer service. The measurable impact for the bottlers using the CONA platform includes the ability to strategically manage revenue growth and the platform being on track to process $16 billion in annual bottlers' revenue.

CONA Services

Saurabh Parikh

VP for Innovation, Enterprise Architecture, and Data Management