Case Study: CommScope achieves cleaner, faster serialization with SAP BTP

CommScope - Customer Case Study

CommScope, a global manufacturer of network infrastructure products, needed to keep its SAP S/4HANA core clean while integrating legacy systems, a homegrown MES, and Oracle-based serialization data. The company also faced data-quality issues, manual processes, and limited support expertise that affected traceability, customer satisfaction, and access to product and warranty information.

SAP, implemented with SAP Business Technology Platform (BTP), SAP Event Mesh, SAP Job Scheduler, SAP Alert Notification, and SAP HANA Cloud, provided a side-by-side serialization solution and real-time integration across systems. The result was 100% digitization of serialization, more than 60% faster processing, a single user interface for SAP and legacy processes, and support for over 15 million records, with improved visibility, automation, and on-time project delivery.

Commscope